Hard Waste & E-waste

There are many ways to responsibly deal with your hard waste and electronic waste.

Dumping hard rubbish or electrical items on verges, in street gutters or on vacant land is illegal! Please report any illegal dumping to the Council on 08 8366 4555.


Booked hard waste and e-waste collection service

East Waste logo 2Residents are entitled to two free hard waste and e-waste collection services that can be scheduled any time during the financial year.

This new service replaces the annual kerbside collection that previously occurred each August/September.

Download: Hard Waste Brochure

Each household is entitled to two free collections each financial year.

There is a limit of 2 cubic metres (2m long x 1m wide x 1m high) or the equivalent of a standard trailer load for each booked collection.

Hard waste

Hard waste is waste that is bulky and broken – it cannot fit into your kerbside bin or be donated to charity.

Hard waste includes:

  • refrigerators and other white goods (fridge doors and hinges must be removed for safety reasons)
  • furniture, including sofas, bedding, blinds, carpet and underlay
  • hot water tanks and services, air conditioners
  • timber and iron sheets
  • lawn mowers (empty of petrol and oil).


Electronic waste (e-waste) refers to electronic products that have become unwanted, non-working or obsolete, and have essentially reached the end of their useful life. 

Since 2013, it has been illegal to dispose of e-waste via landfill.

E-waste items include:

  • TVs, VCR/DVD/CD players, stereos, computers, laptops, printers, faxes, irons, microwaves, cameras, copiers, hair dryers, toasters, phones, vacuum cleaners etc.

E-waste will be dismantled for recycling and reuse.

  • liquid waste, household or garden chemicals, car bodies, large scrap steel, concrete, asbestos, bricks, rocks, soil, sand, ammunition, explosives, paint, oil or building site materials
  • mirrors, windows and sheets of glass (small amounts can be wrapped and placed into your general waste bin)
  • recyclables such as bottles, glass and cardboard (place in recycling bin for the Council’s fortnightly collection)
  • tree prunings and garden waste (place in organics bin for the Council's fortnightly collection)
  • fluorescent tubes and light globes (recycle for free at any Mitre 10, TrueValue or Banner Hardware store)
  • batteries (recycle at Aldi and Ikea stores, Council Depot, Norwood Town Hall, our Libraries or E-Cycle Recovery)
  • tyres (recycle at tyre retailers)
  • gas bottles (recycle at Maxbilt Trading Centre, Norwood).

A scheduled collection date will be provided by East Waste at the time of booking.

Collections will be undertaken within four weeks, however during periods of high demand this period may be longer.



How to make a booking

Bookings can now be made directly with East Waste on 08 8347 5111.

A scheduled collection date will be provided by East Waste at the time of booking

Prior to your collection, you will receive a letter from East Waste confirming your collection date. Information on the Council’s hard waste collection guidelines will also be provided.

How to cancel a booking

If you need to cancel your booking, contact East Waste on 08 8347 5111 at least 3 days before your scheduled collection.

General guidelines

Please ensure waste items are:

  • placed securely on the verge no earlier than 24 hours before your collection date and no later than 7am on the collection day
  • clearly marked by using the sticker provided to you by East Waste
  • placed in a way that does not obstruct the road or footpath
  • not stacked too high and tall items are not upright
  • less than1.5 metres in length
  • not greater than 50kg, to be safely lifted by two people
  • adequately secured so that items do not fall out when lifted.

Please note items dumped at the kerbside without a confirmed booking could incur a $315 illegal dumping/littering fine.

Too good to waste? Reuse it!

Before you book a hard waste collection, try to donate or sell unwanted items to reduce the amount of waste going to landfill.

If you have unwanted items in good condition you could offer them to:

  • family or friends
  • charity or op shop (some charities will collect furniture and household items at no cost)
  • salvage yard.

You can also advertise your goods for free collection on the following sites:


Recycling electronic waste and batteries

Electronic items

Any electronic item with a cord can be recycled or donated using the following alternatives:

Option 1: If in good condition, donate using:

Option 2: Drop off at an Unplug N' Drop location

Option 3:  Drop off at an E-Cycle Recovery location

Option 4:  See Zerowaste for a list of drop off recycling services and locations

Option 5: Book a Council hard waste collection, phone 8347 5111.

 Mobile phones

Option 1: Mobile Muster Program.

Option 2: Drop off at Allphones, Australia Post, Cartridge World, Dick Smih Electronics, Fonebiz or Officeworks

Option 3: Drop off at the Norwood Town Hall.


Mobile phone, car, boat, motorbike, lead acid.



Option 1: Drop off at the Council Depot

Option 2: Century Yuasa

Option 3: Australian Battery Recycling Initiative

Option 4: Deliver to the Household Hazardous Waste Depot, corner of Magazine Road and Henschke Street, Dry Creek (open from 9am-12pm on the first Tuesday of each month (including public holidays).


Household, single use.


Option 1: Drop off at the Council Depot

Option 2: Drop off at the Norwood Town Hall or any of our libraries

Option 3: Drop off at ALDI or IKEA stores

Option 4: E-Cycle Recovery

Option 5: Australian Battery Recycling Initiative

Option 6: General waste bin (red lid).


Nickel metal hydride NiMH, nickel cadmium (rechargeable NiCad) or lithium-ion (laptop batteries).


Option 1: Australian Battery Recycling Initiative

Option 2: Drop off at E-Cycle Recovery.