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COVID 19 Updates

This page contains important information regarding COVID-19.

COVID-19 Update

We’re pleased to advise that as of Wednesday 28 July the following facilities will reopen in line with State Government COVID-19 restrictions: 

The following programs will resume: 

All other Council volunteer programs have been temporarily suspended until 3 August.

Customer service and COVID-19

Even if you aren't showing symptoms, we ask that you do not visit the Norwood Town Hall in person unless essential. This will help reduce the risk of spreading COVID-19 to our staff and community.

For customer service, call us on 08 8366 4555.

If you don't require immediate service, visit our online services page for feedback and request options, email or send us a private message via Facebook page

More updates from the Council

Should any further changes be put in place due to the current outbreak of COVID-19, details will be made available through the Council’s website.

SA Health COVID-19 updates 

For information on restrictions, current hot spots and outbreaks, contact tracing requirements and the COVID-19 pandemic in South Australia, please visit the SA Health website 

The City of Norwood Payneham & St Peters continues to respond to Federal and State Government directives and take proactive measures to ensure the safety of our community during COVID-19 conditions.

In line with advice from both the Federal and State Governments, we will take every necessary step to ensure that we continue to deliver essential services and support our community to respond and recover from the COVID-19 pandemic.

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Be Kind City of NPSP


These are unprecedented and challenging times in many different ways. And the challenges are different for everyone.

In times of adversity, one way we can cope is to come together as a community and show a little kindness. Be kind to others, be kind to those in need and be kind to yourself.

Keep reading for more tips on how to Be Kind City of NPSP.

Be kind to yourself

Man and Dog Hug

Take a break, get outside and be among nature. Enjoy fresh air, a quiet moment, or turn up the volume of your favourite Spotify playlist. Have a virtual coffee date with a friend, potter in your garden, chat over the fence with your neighbour. Lay under the warm wintery sun in your backyard and soak up some vitamin D. Do something every day that makes you smile!

How to be kind to yourself in NPSP:

Be kind to others

Community Visitor

We know that some people might be feeling a little alone right now; many are feeling the isolation that COVID-19 has forced upon us. With that in mind, there’s no time like the present to show some neighbourly love. By calling over the fence, knocking on a neighbour’s door or checking in over the phone, we can make sure that every household maintains some much needed social interaction.

How to be kind to others:

  • smile
  • check in on an elderly neighbour
  • find the time to make two calls (not texts!) a day to people you love
  • do a grocery shop for someone who can’t
  • ask the person who’s serving you how their day is going—and listen to their response
  • drop off a home-cooked meal to someone doing it tough
  • be a good listener
  • treat the kids to a movie night at home
  • cook a special meal together.

Be kind to business

Business woman retail shopping bag

Businesses in the City of Norwood Payneham & St Peters come in all shapes and sizes and many have been significantly impacted by COVID-19.

We’re proud of the numerous local businesses that pivoted as the crisis unfolded, responding to the changing guidelines so they could continue operating to serve our community and employ their staff.

Still Here

Still Here is a great locally designed platform that lists some of the businesses that are open and offering services.

Eastside Wine & Ale Trail

See what’s happening along the Eastside Wine & Ale Trail

The Parade, Norwood

Contact your favourite traders on The Parade to see what they’re offering online and instore.

Magill Road

There’s still loads on offer along Magill Road

Explore the Food Secrets of Stepney and Glynde

Visit: Food Secrets of Stepney

Visit: Food Secrets of Glynde

You can also check directly with your favourites to see what they are offering online, or by delivery and takeaway.

For business

If you’re a business owner in need of help visit our COVID-19 hub for information

Online Growth Workshops supporting local businesses

Download our Be Kind postcard and drop it in a neighbour’s letterbox

Download Be Kind Postcard


Keep in touch

For regular updates, connect with us on FacebookInstagram and Twitter @cityofnpsp or subscribe to our eNewsletter, Your NPSP


Look East: COVID-19 Special Edition


Our special edition of Look East covers all the information you need to know about COVID-19 and changes to Council’s services, programs and events, along with details of Financial Assistance Packages available to people and business operators in our community.

Download: Look East: COVID-19 Special Edition

For continued COVID-19 information and updates, visit: COVID-19 Latest Updates

COVID-19 clean outs: responsibly dispose of unwanted goods


Many of us are using the extra time at home, while social distancing and isolating, to de-clutter and clean up.

The Council’s free hard waste collection is still running however, why not consider the range of responsible alternatives before you toss your waste in landfill.

We’ve put together a cheat sheet about how to responsibly dispose of unwanted goods from your home, shed and garden.


Donate or sell (good quality reusable items)

PLEASE NOTE: All charity stores are temporarily closed. If you have items to donate to charity please hold onto them for now. All items left in the overflowing bins or out the front of stores will only end up in landfill.

Alternatively you may wish to giveaway or sell items through the following options as items could be left for collection on your doorstep:


Repair and restore

With more time at home we may be more inclined to repair and restore household items (for example electronics, bicycles, clothes, knitted items). There are lots of “how to” videos online with easy to follow instructions.

 Alternatively, you could take common household items to the monthly Payneham Repair Café once the COVID-19 pandemic is over. The Repair Café is currently closed due to the pandemic so please hold onto your fixable items until then.



Place paper, cardboard, rigid plastic, metal and glass containers into your yellow bin. For a fill list view our Waste and Recycling Guide.


What to do with items from my…



Clothes can be sold, given away or donated. However due to corona virus, you will need to hold onto your donations for charity stores until they reopen. 

Bedding can be cleaned and aired to dry at home. Good quality sheets and blankets may be sold, given away or donated. Items could also be used for your pet’s beddings, cleaning rags, drop sheets etc.

Quilts and pillows can be cleaned and refilled through Supreme Quilts

Animal shelters will accept sheets, towels and blankets, but cannot accept anything with stuffing (pillows, doonas etc.) Unfortunately, these pose a chocking and health hazard for animals.


Shed and garage

Batteries, building materials, electronic waste (e-waste), paint, scrape metal, tyres and more can be taken to Household Chemicals and Paint Drop-off Centre and disposed of for free.

The closest is:

Campbelltown Depot
6 Newton Road, Campbelltown.

Opening hours: Monday-Friday 8.00am-3.00pm.

A complete list of accepted items and other centres found on the Green Industries website

Light globes can be dropped off at any Mitre 10, Banner Hardware and Ikea.


Home Office

With more people working from home offices, households are creating more typical office waste.

Paper files, paperwork and writing paper can be recycled in the yellow recycling bin.

Confidential documents, post-it-notes and other small pieces of paper can be placed in the green organics bin.

Unwanted books can be donated to second-hand book stores such as: Oxfam, Glenside Lions Club Bookmark, Rotary Book Exchange, Rotary Club of Mitcham Bookshop, and Magill Book Exchange.

Street Libraries have become popular and books can be placed in these.

To find your nearest location, visit: Street Libraries.Org

Your local Officeworks store may have recycling options for:

  • printer and ink cartridges
  • mobile phones
  • batteries
  • pens and markets
  • electronic waste


Writing Instruments can be dropped off at Ecolateral Magill, 411 Magill Road, St Morris and other locations can be found at TerraCycle website

Old mobile phones and household batteries can also be recycled at the Councils Works Depot and Town Hall



Empty hair care, body wash and deodorant bottles and aerosol cans can be placed in the yellow recycling bin.

Plastic toothpaste tubes, floss containers and old toothbrushes can be recycled at:

More locations can be found at TerraCycle website

Cosmetic containers made from rigid plastic or glass and are clean and empty can be placed in the yellow recycling bin. Other items and containers must be placed in the red lid bin.

Medications that have expired should be taken to your local chemist for correct disposal.

Hair dryers, straighteners and bed lamps that no longer work can be taken to electronic recycling drop off Unplug N’ Drop



Empty cleaning product bottles and aerosols cans can be placed in the yellow recycling bin.

Broken plastic laundry baskets and buckets can be cut up into smaller pieces and placed into the yellow recycling bin.


Fridge, freezer and pantry

All food waste can be placed in a kitchen caddy ready for the green organics bin or straight in the green organics bin. If you do not have a kitchen caddy or haven’t collected your annual supply of compostable bags the council is providing a delivery service due to Covid-19. Request a delivery here.

Soft plastic can be REDcycle Bin at Coles and Woolworth stores. Full list of accepted items found here


Pruning and weeding the garden

Weeds, flowers, garden prunings and unwanted plants can be placed in the green organics bin. Larger logs and amounts of garden waste can be taken to your local transfer station that accepted garden materials:


Make landfill the last option

For items that cannot be salvaged, sold, given away, repaired, recycled and composted, then landfill may be the only option.


Hard waste collection

If your items are too large for the red kerbside bin (general waste) then book a free hard waste collection with East Waste. For information on what is accepted and how to book, visit: Hard Waste & E-waste