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Click, Call and Collect

Stay connected with the books, magazines and movies you love while in isolation.

Our libraries and COVID-19

Everybody has a responsibility to ensure that our libraries stay open for everyone to enjoy, so don’t forget to:

  • use the hand sanitiser provided as you enter and exit the Library
  • practice good respiratory hygiene
  • practice social distancing by maintaining a 1.5 metre distance between yourself and others.

What you can expect when visiting our libraries

Please be mindful that your Libraries may look and operate a little differently as we adhere to Federal and State Government directives.

When you visit our Libraries, you will find:

  • hand sanitiser provided as you enter and exit the library
  • social distancing markers internally in front of service counters and throughout the Library aisles
  • some seating, and interactive displays have been removed or moved to ensure compliance with social distancing and hygiene measures
  • preference for contactless payment methods
  • acrylic screens across service counters
  • additional cleaning of Library facilities during the day, including public toilets.

Library activities and training – book online

All face-to-face library activities and training sessions require customer contact tracing details to be collected. Please book online wherever possible as all programs are now limited by site occupancy restrictions.

For more information and to book, visit:


Other ways to access library collections

Library card holders can access plenty of books and online learning opportunities from any mobile device through the Libraries SA app

The online catalogue, available on the app, offers a huge range of books, digital magazines and newspapers, and online learning opportunities. The app can be downloaded for free from the Apple App Store and Google Play.

Customers can also continue to take advantage of the Click, Call & Collect service by reserving library items over the phone, online via the Library catalogue or by using the free Libraries SA app. All reserved items will then be available for collection from one of the Council’s three libraries.

More updates from the Council

Should any further changes be put in place due to the current outbreak of COVID-19, details will be made available through the Council’s website. Please be kind to yourself and others, follow the advice of SA Health and stay safe.

Our Libraries provide a Click, Call and Collect service for members of the community who are sick or self-isolating due to health reasons.

Click/Call and Collect allows you to reserve library items by phone, via the Library catalogue or by using the free Libraries SA app.

Click Call  Collect tile

Reserve your items

You can reserve Norwood Payneham & St Peters libraries items by:

Customers must nominate which City of Norwood Payneham & St Peters Library they would like to collect their items from as part of the reservation process.


Collecting your library items

Customers will receive a text message, email or letter notification when items are ready to be collected.

Items will be packed into bags and can be collected from Library entrances at a dedicated collection point. 


Returning your library items

All library items must be returned through the return chutes at all three libraries. However after hours returns are only available at Payneham and St Peters Libraries.

Once returned, all library items will be subject to a three-day quarantine process before they are available to customers.


Click, call and collect library opening hours

To view library locations and opening hours, visit: Library Locations and Opening Hours