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The funds generated from Council rates contribute to the provision of essential services within the City of Norwood Payneham & St Peters.
COVID-19 rate relief measures
The City of Norwood Payneham & St Peters has adopted financial assistance measures to provide relief to businesses and residents in response to the COVID-19 pandemic.
Option to delay 2019-2020 fourth quarter rate instalments
Businesses and individuals paying rates by the quarter can choose to defer their 2019-2020 fourth quarter instalment payment for up to three months from the due date of the fourth quarter instalment.
This means the next rates instalment (2019-2020 fourth quarter) can be deferred until 1 September 2020 or paid late before this date with no fines or interest applied.
Frequently asked questions
How long can I defer the payment?
Your fourth quarter instalment payment can be deferred until 1 September 2020.
If you choose to defer your payments, and they remain unpaid at the time of your 2020-2021 first quarter instalment notice, the amount will be shown as arrears on your first quarter rate instalment notice for 2020-2021.
Do I need to apply?
You do not need to apply for this relief.
Will I still receive my instalment notices?
Yes, we will still be sending you rate instalment notices as usual.
Will interest be incurred or will I receive a late payment fine?
No interest will be incurred or late payment fines issued as long as you pay the deferred 2019-2020 fourth quarter instalment within the timeframe mentioned above.
If I haven’t paid my first, second or third quarter rate instalment, can I defer these?
No, the deferral relief only applies to 2019-2020 fourth quarter instalment payments.
I still have rates outstanding from previous years, can I defer these?
No, the deferral relief only applies to 2019-2020 fourth quarter instalment payments.
Am I still required to pay my rates?
Yes, you are still required to pay your rates, however you can defer the payment of your fourth instalment rate payment as above.
To find out more about the Council's Financial Assistance Package, visit: COVID-19: Support for the Community
COVID-19 financial hardship consideration
In addition to the option to delay 2019–2020 fourth quarter rate instalments until 1 September 2020, the Council is providing the following additional rate relief to those rate payers who have been significantly impacted as a result of the COVID-19 pandemic.
Residential rate payers
If you are experiencing financial hardship due to the COVID-19 pandemic and require an extension for payment of the fourth quarter rate instalment, please complete the COVID-19 Hardship Assessment Review Form below.
Commercial rate payers
If you are experiencing financial hardship due to the COVID-19 pandemic, you can:
- request to have the differential rate waived for the fourth quarter rate instalment
- request an extension for payment of the fourth quarter rate instalment
To make a request, please complete the COVID-19 Hardship Assessment Review Form below.
COVID-19 Hardship Assessment Review Form
For further information, download: Financial Hardship - COVID-19 Policy
Council rates
Revenue from rates forms the largest single component of Council funds, making up approximately 80 per cent of the Council's total income.
The Council supplements rates revenue with funding from other sources, such as fees and charges and government grants, investment incomes and loan borrowings.
Funds generated from rates pay for services such as waste collection, maintenance of infrastructure, public health and safety, as well as major capital projects and the provision of community programs, services and facilities.
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