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Smart City Plan Project

The Council has developed a Smart City Plan which will be used to inform, plan, design and accelerate the deployment of smart city technology for the benefit of the community.

Following Council endorsement in December 2020, the Smart City Plan was published in January 2021.

Download: Smart City Plan (PDF)

View: Smart City Plan (Flipbook)


Cost: $30,000Parade street crowd

The City of Norwood Payneham & St Peters is implementing a new Smart City Plan to guide the City to becoming more digitally connected and technologically enhanced.

As a smart city, the City of Norwood Payneham & St Peters will join global leaders such as London, Toronto and Tokyo in using infrastructure, innovation and technology to improve liveability in the City.

Smart cities collect and use data to improve day-to-day activities for citizens and visitors alike.

Examples of this include:

  • traffic management: monitoring the flow and speed of traffic and optimising the installation of traffic management infrastructure to reduce congestion and create a hassle-free commute, whilst providing safe residential living environment
  • free public Wi-Fi: providing free access to the internet along major shopping and business precincts to enhance connectivity and access to information
  • Smart parking: using smartphone apps so that drivers can easily find available parking spaces, and extend their parking times remotely
  • public e-charging stations: smart benches equipped with solar powered charging for devices including smartphones, laptops, and tablets and e-charging stations to charge electric vehicles.


Smart cities make use of digital technology to improve collaboration, efficiency, sustainability and economic development. Common smart city projects include the provision of free public Wi-Fi, performance monitoring of community assets and infrastructure, smart parking, street lighting, digital democracy platforms and mobile apps.

In December 2019, the City of Norwood Payneham & St Peters engaged consultants, Delos Delta, to develop a Smart City Plan.

Project details

The Smart City Plan includes a framework for the Council to plan, design and accelerate the deployment of smart city technology for the benefit of the community. The Plan also sets out a governance framework for the delivery of smart city technology—the platform to develop future business cases and partnerships.

Development of the Smart City Plan considered the consultation outcomes with key stakeholders and the community

An online survey and two in-person community engagement sessions were held in February 2020 to gather ‘up front’ community insights in an effort to ensure that the Council’s Smart City Plan is tailored to meet the needs of our community.

The ‘up front’ community consultation revealed that the highest issues of importance to the community included the provision of smart technology for sustainability, enhanced community engagement and participation and the Council supporting local innovation.

The comments received through the community engagement workshops and on-line survey assisted preparation of the draft Smart City Plan which focused around eight key themes.

Download: Community Engagement Summary

Smart City Plan timeline

  • July 2019


    Endorsed by Council.

  • December 2019


    Consultants Delos Delta engaged to develop the Smart City Plan.

  • February 2020


    Two in-person community engagement sessions and an online community and key stakeholders survey.

  • March–August 2020


    Drafting of Smart City Plan.

  • October 2020


    Community Consultation on Draft Smart City Plan.

  • December 2020


    Council endorsement.

  • January 2021


    Smart City Plan finalised and published

Project management

City of Norwood Payneham & St Peters


Delos Delta


City of Norwood Payneham & St Peters

Carlos Buzzetti
General Manager, Urban Planning & Environment
T: 08 8366 4501