Lost & Found Dogs

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We understand the special bond people share with their pets and do our best to reunite lost dogs with their owners.

If the Council finds a dog and the owner can’t be located, the dog is taken to the Animal Wefare League (AWL) which provides pound facilities for lost dogs. An impounding fee must be paid before your dog can be released.

On this page: 

• If you’ve lost your dog
• If you’ve found a dog
• Impounding fees and payments
• Key contacts
• Helpful links
  

If you've lost your dog

1. Check Council and AWL found pet listings

If you’ve lost your dog, make sure to check both the Council and AWL found pet listings on the AWL website:

Found pet listings	If your dog is listed
Council Found Pets Listing	If you see your dog listed, contact the Council on 08 8366 4555 and quote the DOG ID number (eg DOG123). We’ll talk you through the next steps to reunite you with your dog.
AWL Found Pets Listing	If you see your dog listed – click on the online profile for details of how to reclaim them.
Important: An impounding fee must be paid before your dog can be released After the 84-hour holding period, dogs that haven’t been reclaimed will move into the rehoming program. Please note that additional fees apply at this stage.

If your dog isn’t listed online follow Step 2 below.

2. Report your dog as missing

• If your dog isn’t listed online, contact the Council on 08 8366 4555 to lodge a lost dog report.
• You may also contact the AWL, RSPCA, local vets or post your dog on social media. See the helpful links below. 

If you’ve found a dog

If you find a dog, please contact the Council immediately on 08 8366 4555.

Council staff will make all reasonable efforts to locate and contact the owner.

If the owner can’t be contacted, the dog will be held safely and cared for at the Animal Welfare League.

Impounding fees and payments

An impounding fee must be paid before a dog can be released to its owner.

Dog impound fee: $301.65 per dog.

Payments can be made in person or by phone:

Council service centre:	Opening hours and contact
Norwood Town Hall (Citizen Services) 175 The Parade, Norwood	Monday to Friday: 8:30am – 5:00pm Closed on public holidays. Phone: 08 8366 4555
Payneham Library 2 Turner Street, Felixstow	Check opening hours Phone: 08 8366 0333
St Peters Library 101 Payneham Road, St Peters	Check opening hours Phone: 08 8334 0200

Key contacts

Council – Citizen Service Centre

T: 08 8366 4555

Animal Welfare League (AWL) – pet reclaims

T: 08 8348 1300
Visit: Animal Welfare League (AWL)